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Resident Relations Manager

Property Support
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We are looking for a Resident Relations Manager to join the team at The Palazzo Communities in Los Angeles, CA!

The Resident Relations Manager supervises the group responsible for quality control for all new leases and lease renewals.

  • May inspect apartments prior to move in (Perfect Move-in Program). Oversees completion of resident move in process (i.e., sign leases, collect rent) and inventory inspections with residents.
    Monitors resident retention program.
  • Maintains Resident Retention Contact Database. Manages lease renewal process.
  • May maintain the Digital Storefront community page and communication applications for existing residents.
  • Completes daily follow-up with residents on service requests. Reviews work orders/logs (monitors 24 Hour Guarantee program).
    Implement and monitor the "You Make the Difference" program.
  • Administers collections and eviction process.

Are you the right person for the Job?


  • It’s a great place to work!  Aimco offers financial incentives based upon performance.  In addition, We provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, a vision-care plan, paid sick time, wellness programs, paid company holidays, job training programs, tuition reimbursement, and paid vacations.
  • High School degree or equivalent and 3-5 years experience in property management.
  • Excellent customer service and organizational skills.


Join us and come home to your career at Aimco – Apply Now!

Get more information about Aimco at:

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